Terms and Conditions
Last Updated: December 4, 2025
Welcome to HelloAI (“we,” “our,” “us”). These Terms and Conditions (“Terms”) govern your access to and use of HelloAI’s website, software, and related services (“Services”). By using our Services, you agree to these Terms. If you do not agree, please do not use HelloAI.
1. Use of Our Services
• You must be at least 18 years old to use HelloAI.
• You agree to use our Services only for lawful purposes and in compliance with these Terms.
• You are responsible for maintaining the confidentiality of your account and login credentials.
• You are also responsible for all activities that occur under your account.
We reserve the right to suspend or terminate your access if you misuse the Services or violate these Terms.
2. Account Registration
2.1 General Registration To access certain features, you may need to create an account.
When registering, you agree to:
• Provide accurate, current, and complete information.
• Keep your account details up to date.
• Notify us immediately if you suspect unauthorized access to your account.
2.2 Brand Consistency Note
• The HelloAI company name and logo are consistently branded in the webpage header to ensure a consistent user experience.
2.3 Public Accessibility
• These Terms and Conditions are publicly accessible at this URL:
2.4 SMS Text Messaging Terms of Service
By opting into our text messaging service, you agree to the following terms, which govern the receipt of messages from HelloAI:
• Program Name: HelloAI Business Notifications
• Program Description: HelloAI Business Notifications provides automated, time-sensitive communication related to your business activities and account. These messages include appointment reminders, lead follow-ups, account alerts, and important service status updates. Message frequency will vary based on user activity and automation settings.
• Cancellation/Opt-Out: You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
• Support/Help: If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected].
• Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.
• Rates and Frequency: As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
• Privacy Reference: For privacy-related inquiries, please refer to our Privacy Policy: https://gohelloai.com/privacy-policy.
3. Payments & Subscriptions
• Some HelloAI Services are offered through paid plans or subscriptions.
• By purchasing a plan, you authorize us (and our payment processor) to charge your selected payment method.
• All fees are non-refundable unless otherwise stated.
• Subscription plans renew automatically unless canceled before the renewal date.
If payment fails or your account becomes delinquent, we may suspend or limit your access until payment is received.
4. Intellectual Property
All content, software, graphics, and materials within HelloAI are owned or licensed by us and protected under intellectual property laws.
You may not:
• Copy, modify, or distribute our materials without written permission.
• Use HelloAI branding or assets in a misleading way.
Your business data and uploaded content remain your property. By using HelloAI, you grant us limited permission to process and display that data only to provide our Services.
5. Acceptable Use
You agree not to:
• Use HelloAI for unlawful, fraudulent, or harmful activities.
• Upload malicious code, spam, or misleading data.
• Attempt to hack, disrupt, or reverse-engineer the system.
• Use HelloAI to send unsolicited or deceptive messages.
Violation of these terms may result in suspension or permanent account removal.
6. Service Availability
We strive to maintain continuous access to our platform, but occasional maintenance or technical interruptions may occur.
We are not liable for downtime, data loss, or delays caused by factors beyond our control.
7. Limitation of Liability
HelloAI is provided “as is” and “as available.”
To the fullest extent permitted by law:
• We do not guarantee that the Services will be error-free or uninterrupted.
• We are not liable for any indirect, incidental, or consequential damages (including loss of data or revenue) arising from your use of our Services.
8. Termination
You may stop using HelloAI at any time.
We may suspend or terminate your account if you breach these Terms or engage in behavior that harms other users or the platform.
Upon termination, your access will end immediately, but certain sections (like Intellectual Property, Liability, and Governing Law) will remain in effect.
9. Changes to These Terms
We may update these Terms periodically.
If changes are significant, we’ll notify you by email or through the platform.
Continued use of the Services after an update means you accept the revised Terms.
10. Governing Law
These Terms are governed by and interpreted according to the laws of the State of Texas, USA (or your local jurisdiction, if applicable).
Any disputes shall be resolved through arbitration or in a competent court located in Texas.