Privacy Policy
Last Updated: December 4, 2025
Welcome to HelloAI (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our products, or interact with our services.
1. Information We Collect
We collect information to provide, improve, and protect our services. This may include:
a. Information You Provide
• Name, email address, phone number, and business information when you sign up or contact us.
• Payment and billing information when you purchase a plan.
• Messages, files, or data you upload to our platform (e.g., CRM contacts, workflows, content).
b. Automatically Collected Information
• Log data such as IP address, browser type, device information, and usage statistics.
• Cookies and similar technologies to improve your browsing experience and analyze website performance.
c. Third-Party Integrations
If you connect HelloAI with third-party platforms (like CRMs, social media, or marketing tools), we may collect data from those integrations only to provide you with connected services.
2. How We Use Your Information
We use your information to:
• Provide and manage your HelloAI account and services.
• Personalize your experience and recommend AI or automation solutions.
• Communicate updates, support, and promotions.
• Improve our products, analytics, and security.
• Comply with legal obligations.
We do not sell your personal information to third parties.
3. How We Share Information
Our Commitment: Non-Sharing of Customer Information
We will not share, sell, rent, or trade your personal information, including any SMS/text messaging data, with any unaffiliated third parties, affiliates, or partners for their marketing or promotional use. Your privacy is paramount, and any data we collect is treated as strictly confidential.
We may share information only with:
• Trusted service providers Who help us operate our business (e.g., hosting, payment processing, analytics). These parties are strictly prohibited from using your personal information for any purpose other than to provide the specific services we’ve contracted them for.
• Business partners for integrations or collaborations (with your permission).
• Legal authorities, if required by law or to protect our rights.
All partners are required to keep your data secure and use it only as instructed by HelloAI.
4. Data Storage & Security
We use encryption, secure servers, and access controls to protect your data.
While no system is completely secure, we continuously monitor and update our practices to safeguard your information.
5. Your Rights
You have the right to:
• Access, update, or delete your personal information.
• Opt out of marketing emails anytime.
• Request data portability or restriction of processing.
To exercise these rights, contact us at [email protected].
6. Cookies
We use cookies to:
• Keep you logged in securely.
• Remember preferences and improve user experience.
• Measure website performance and marketing effectiveness.
You can control cookies through your browser settings.
7. Third-Party Links
Our website or dashboard may link to third-party websites.
We are not responsible for their privacy practices, so please review their policies separately.
8. Children’s Privacy
Our services are not intended for children under 16.
We do not knowingly collect data from minors. If we become aware of such data, we’ll delete it immediately.
9. Policy Updates
We may update this Privacy Policy from time to time.
When we do, we’ll update the “Last Updated” date and notify you of significant changes.